University Cardiovascular Associates (UCVA)

Appointment Request - (585) 442-5320
Brighton   Greece   Geneseo   Dansville
For Patients

Patient Satisfaction Survey

Our goal is to provide the best possible cardiac care to our patients by utilizing the latest medical information and state-of-the-art techniques in a pleasant and friendly environment. We take pride in treating each patient in a caring and respectful manner, guiding them to optimal cardiovascular wellness. Each member of the UCVA team shares these goals and is dedicated to your individual health needs.

Help us reach our goal! By completing this patient survey, your feedback can help us improve. All of your responses will be kept strictly confidential and your name is not required. Please use this opportunity to respond freely.

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How did you hear about UCVA?

Referred by another patient
Referred by another physician
Website
Telephone listing
Other

Are you an established patient?

( Establish patients have seen a UCVA cardiologist for a consult. )

Yes
No

If yes, who is your Cardiologist?

From the date of scheduling until the date of your appointment, how would you rate the length of time it took to accommodate you?

Impressive
Acceptable
Unacceptable

What service did you receive today?

Office visit with Doctor
Office visit with Nurse Practitioner
Office visit with Physician Assistant
Echocardiogram
Stress echocardiogram
Nuclear Study
Vascular study
Holter/Event/ABP Monitor

How would you rate the length of time you spent waiting in the office to be seen?

Excellent
Good
Fair
Poor
Unacceptable

During your visit to our office, do you feel we adequately explained your illness and the treatment recommended to you?

Yes
No
N/A

If no, how could we improve?

It is easy to reach our office by phone for questions or to make an appointment.

Strongly agree
Agree
Disagree
Strongly disagree

Comments:

 

How would you rate the following in terms of courtesy and service?

 

 

Excellent

Good

Fair

Poor

Unacceptable

N/A

Front desk

Technicians

Nuclear staff

Nursing staff

Sonographer

Doctor

Nurse Practitioner

Physician Assistant

 

Did the staff use proper safety precautions when necessary?

Yes
No

How would you rate the cleanliness of our office?

Excellent
Good
Fair
Poor
Unacceptable

Please rate your overall experience with UCVA?

Excellent
Good
Fair
Poor
Unacceptable

Would you refer a family member or a friend to our office?

Yes
No

Please use this space to share any comments or suggestions.

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